Conquest Web Site

Open the Conquest Web Site at https://www.conquest-solutions.com.au

Members

This page, at https://www.conquest-solutions.com.au/members/, requires a username and password, obtained by emailing admin@conquest-solutions.com.au and provides:

Downloads

The full list of Conquest Products, each of which can be selected to open their download page to get the latest version. It does not include Conquest 3 or the modern Conquest API, which are installed from the Conquest Management Console.

Forum

A page to post articles of interest to other Conquest Members, who can subscribe, browse and respond to them.

Help Documentation

Conquest Online Help, where you are now.

Support

An important page, at https://www.conquest-solutions.com.au/support/, provides a Ticketing System to record pertinent details of an issue with any Conquest Product.

Although phone calls and e-mails are acceptable ways of communicating with the Conquest Support Team, they are not as reliable as the Ticketing System, which provides a documentation trail and attachments for the duration of an issue, so that any member of the Conquest Team can pick up a Ticket with all of its details and respond to it with minimal delay.

The Ticketing System generates e-mails to Customer and Support staff, for every comment and answer added to a Ticket.

Extensions

A page to describe how Conquest Extensions can be designed to improve the functional fit of Conquest to an organisation. Includes links to relevant sections of the Conquest Help.

Presentations

A page for historical Conference Presentations from Customers and Conquest staff.

Admin

For Conquest Software use.

Logout

Logs you out.

Contact

A Contact page for new web site visitors to get in touch with Conquest Software for more information about the Conquest Asset Management Suite by e-mail or by telephone.

Support emails can be sent directly to support@conquest-solutions.com.au and Support phone calls to +61 8 8223 3377.

Conquest Help

The Conquest Online Help system is designed to provide, in a simple consistent fashion, the information needed to use Conquest products:

• Navigation

• How To

• Reference

• Introduction

• Reporting

• Administration

• Installation

• What’s New

• Integrations

There is Online Help for each of the Conquest products, as well as conceptual, Asset Management documentation:

Section	Description
Whats New	New and enhanced in the latest release, with links to the detailed documentation on the relevant functionality.
Getting Around Conquest	This section contains information on how to work with system. It includes two main sections: Navigating the system (the menu system) Navigating the information (how to find information)
How-To	Detailed, step-by-step instructions on how to perform specific Asset Management tasks.
Reference	A conceptual overview of the core Conquest System objects and a detailed description of the main forms.
Reporting	Details of reporting in Conquest with Microsoft Reporting Services.
Conquest Administration	Information on administering the Conquest system.
Installation Guide	Documentation on how to install Conquest.

Conquest Software welcomes suggestions on how to improve this documentation, so please do not hesitate to contact us if you have any feedback.